Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.

During high-demand periods, processing times may be slightly longer. We appreciate your patience.

Shipping Time

Estimated delivery times:

  • Domestic Shipping: 5–10 business days
  • International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method.

Incorrect Address

Please ensure your shipping address is correct before completing your order.
Modnixshop is not responsible for orders shipped to incorrectly provided addresses.

Refund & Return Policy

We want you to be satisfied with your purchase. If something isn’t right, here’s how we handle it.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original packaging
  • The item must be in the same condition as received
  • Proof of purchase is required

Certain items (such as final sale items or personal-use electronics once opened) may not be eligible for return.

Non-Returnable Items

  • Used or damaged items (not due to our error)
  • Items returned without original packaging
  • Digital products (if applicable)

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

  • Your order number
  • Clear photos or videos of the issue

We will arrange a replacement or refund at no additional cost.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds are processed to your original payment method
  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

Shipping fees are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Order Cancellations

Orders can only be canceled within 12 hours of purchase. After this period, the order may already be processed or shipped.

Contact Us

For any questions regarding shipping or returns, please contact us at:
Support@Modnixshop.com

Thank you for shopping with Modnixshop.